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Jira Tracking System Account Change

Starting from May 1st, 2024, the ONC Project Tracking  System (Jira) and Confluence will incur a 90-day account deactivation policy for all users who have not logged into systems for a period of 90 days or longer.  This change will affect the CQL, Cypress, eCQM, Hybrid, Bonnie/MAT/MADiE and QRDA trackers. 

Please note that this “deactivation” does not involve the removal of accounts. Accounts that are deactivated will be retained, including historical activity. Users can reactivate their accounts using the correct credentials used prior to deactivation. If a user has forgotten their username or password, they can email to request reactivation.

For any technical questions regarding ONC Jira or Confluence, please submit a ticket to one of the following support desks:

Jira Core Support Desk

Confluence Support Desk

Last Updated: Apr 23, 2024