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eCQI Resource Center Frequently Asked Questions

What is the Electronic Clinical Quality Improvement (eCQI) Resource Center?

The Electronic Clinical Quality Improvement (eCQI) Resource Center website is sponsored and maintained by the Centers for Medicare & Medicaid Services (CMS) within the U.S. Department of Health and Human Services and provides a centralized "one-stop shop" for stakeholders engaged in electronic quality improvement. The eCQI Resource Center draws from existing resources whenever possible to minimize duplication of resources and efforts across programs and websites. The site contains resources and information put forth by federal agencies: CMS, the Office of the National Coordinator for Health Information Technology (ONC), the National Library of Medicine (NLM), the Agency for Healthcare Research and Quality (AHRQ), and provides links to external functional tools to meet the needs of stakeholders throughout their eCQI efforts.

What kind of resources will I find on the Electronic Clinical Quality Improvement (eCQI) Resource Center?

You can find resources for use at various stages of electronic clinical quality measure (eCQM) development, testing, certification, implementation, reporting, continuous evaluation, and information about standards and tools to support eCQI, including clinical decision support. The eCQI Resource Center also supports users looking for links to external resources related to eCQMs and data reporting, like ONC Project Tracking System (Jira), the Measure Authoring Tool, and the Value Set Authority Center.
The eCQI Resource Center includes:

Where do I find the Measure Compare function and how do I use it?

Access the measure compare function from any individual electronic clinical quality measure (eCQM) page. Select the eCQM you want to compare from the table on the Eligible Clinician or Eligible Hospital/Critical Access Hospital eCQMs page or search directly for an eCQM from the 'Find An eCQM' search on the home page. 

From an individual eCQM page, select the years to compare and then select 'Compare.' Use 'Filter Measure By' to sort display and select 'Download' to download the results. There are five formats to choose from. 

How do I set up an account for the Electronic Clinical Quality Improvement (eCQI) Resource Center to receive news and new content alerts?

To set up an account on the eCQI Resource Center, select “Manage Your Account” under the "Sign in" menu item on the upper right side of any page on the website. This opens the Log in page. Select the tab that reads “Create new account” and set up an account by providing your email address and desired username. You will receive a “Welcome” email with a temporary password. We recommend you go to “Reset your password” and enter the user name or email you used to set up the account and change your password. If you do not get an email, please email the eCQI Resource Center.

How do I manage my eCQI Resource Center account?

You can manage your eCQI Resource Center account by logging into the website and selecting the "Manage Your Account" under the "Sign in" menu item on the upper right side of any page on the website. The "Edit" tab allows you to change your password, select whether you would like to receive emails related to your subscriptions, and choose your time zone. You can manage all of your subscriptions on the site by navigating to the "Subscriptions" tab. Click "Save" when updates are complete. 

How do I begin or stop receiving news and new content alerts?

Users with active accounts can receive updates on a particular topic of interest by subscribing to a page. Subscribing to a page provides the user with email notifications with the addition of new content or a change on that page. To subscribe to a page, log into the website, navigate to the webpage of interest (e.g., eCQI Tools & Resources, Quality Data Model, Quality Reporting Document Architecture), and select "Receive updates on this topic" on top left part of the page. When you successfully subscribe to a page, you will notice that “Receive updates on this topic” has been replaced by “Stop receiving updates on this topic”. Click this link if you wish to stop receiving notifications. 

You can manage your subscriptions by logging into the eCQI Resource Center and selecting “My account” at the upper right side of the page. Manage  your subscriptions on the site by navigating to the “Subscriptions” tab. The “Edit” tab allows you check a box to opt-out of news and events emails. Click “Save” when updates are complete.  

Note that not all pages allow subscriptions. If you have any questions on this feature email the eCQI Resource Center team.

How do I update the time zone for events to reflect my time zone?

Users with active accounts can update their personal time zone. You can manage your eCQI Resource Center account by logging into the website and selecting “My account” at the upper right side of the page. The “Edit” tab allows you to select your time zone. Click “Save” when updates are complete.

I am having trouble adding eCQI Resource Center events to my Macintosh's calendar. How can I fix this?

Macintosh requires some additional steps to use the Add to calendar function.

Office 365 and Outlook.com only work with an online calendar, e.g., Outlook.com, Outlook.live.com.

To populate the event to your Outlook calendar, use the Outlook download. Make sure you check the box "On my calendar" in the left navigation bar of the calendar, then save and close the event. Once you check the "On my calendar" box, you should not need to recheck for every new event.

To populate the event on your Mac calendar, if you only have Birthdays, US Holidays, and Siri Suggestion calendars, create a new calendar, then use the Outlook download, save and close. You do not need to create a new calendar each time, just make sure you are adding to the correct calendar.

I receive an error when trying to add an event to my Outlook.com / Office 365 email. How can I fix this?

When adding an event using the Outlook.com or Office 365 button you may receive the error:

    404. The event contains errors. 

    The event you have tried to add to your calendar contains invalid event information.

    The error returned to AddEvent:

        REST API is not yet supported for this mailbox.

This is an error caused by the security settings set for your mailbox and is not caused by the event from the eCQI Resource Center. If issues persist, please contact your IT department or local administrator.

See an online article for more information.

Where do I go if I have a question or feedback about the Electronic Clinical Quality Improvement (eCQI) Resource Center?

The eCQI Resource Center is constantly improving to better meet the needs of its users. Please email us with any questions or feedback.